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HIPAA Notice of Privacy Practices

Effective Date: October 18, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who Must Follow This Notice

This Notice describes myPCP's practices and those of all our employees, staff, and healthcare providers who provide services at our practice.

Our Pledge Regarding Your Health Information

We understand that your health information is personal, and we are committed to protecting it. We create medical records about your care to provide quality care and comply with legal requirements. This Notice explains how we may use and disclose your Protected Health Information (PHI) and your rights regarding your health information.

How We May Use and Disclose Your Health Information

1. For Treatment

We may use your health information to provide medical care and treatment. We may disclose your information to doctors, nurses, technicians, or other healthcare personnel involved in your care.

Example: A doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process.

2. For Payment

We may use and disclose your health information to bill and receive payment for services we provide. This may include contacting your insurance company to verify coverage or submitting claims.

Example: We may send your health information to your insurance company to process a claim for reimbursement.

3. For Healthcare Operations

We may use and disclose your health information for our healthcare operations, including quality improvement, training, and business management.

Example: We may use health information to review treatment and services to evaluate provider performance.

4. Other Uses and Disclosures

We may also use or disclose your health information without your authorization for:

  • Appointment Reminders: To remind you about appointments
  • Treatment Alternatives: To tell you about treatment options or health-related benefits
  • Required by Law: When federal, state, or local law requires disclosure
  • Public Health Activities: To prevent or control disease, injury, or disability
  • Health Oversight Activities: For audits, investigations, or inspections by health oversight agencies
  • Legal Proceedings: In response to court orders, subpoenas, or legal processes
  • Law Enforcement: For law enforcement purposes as required by law
  • To Avert Serious Threat: To prevent a serious threat to health or safety
  • Workers' Compensation: For workers' compensation or similar programs
  • Military and Veterans: If you are a member of the armed forces

Your Rights Regarding Your Health Information

1. Right to Inspect and Copy

You have the right to inspect and receive a copy of your health information. We may charge a reasonable fee for copying and mailing costs.

2. Right to Amend

If you believe your health information is incorrect or incomplete, you may ask us to amend it. We may deny your request in certain circumstances.

3. Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we made of your health information for purposes other than treatment, payment, or healthcare operations.

4. Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your information for treatment, payment, or healthcare operations. We are not required to agree to your request but will comply if we do agree.

5. Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we contact you only at work.

6. Right to a Paper Copy of This Notice

You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

7. Right to Be Notified of a Breach

You have the right to be notified if there is a breach of your unsecured health information.

Changes to This Notice

We reserve the right to change this Notice. Any changes will apply to all health information we maintain. The current Notice will be posted in our office and on our website with the effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • myPCP by calling (786) 525-5664 or visiting our office
  • U.S. Department of Health and Human Services
    Office for Civil Rights
    200 Independence Avenue, S.W.
    Washington, D.C. 20201
    Phone: 1-877-696-6775
    Website: www.hhs.gov/ocr/privacy

You will not be penalized or retaliated against for filing a complaint.

Contact Information

For questions about this Notice or to exercise your rights, please contact us:

  • Phone: (786) 525-5664
  • Address: Miami, FL
  • Office Hours: Monday–Friday, 9:00 AM–5:00 PM

ACKNOWLEDGMENT: By using our services, you acknowledge that you have received and reviewed this Notice of Privacy Practices. If you have questions, please ask to speak with our Privacy Officer.

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