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Privacy Policy
Last Updated: October 18, 2025
At myPCP, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and date of birth when you contact us or schedule appointments.
- Health Information: Medical history, symptoms, and treatment information provided during consultations (Protected Health Information under HIPAA).
- Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.
- Communication Data: Records of correspondence with our office, including emails and form submissions.
2. How We Use Your Information
We use your information for the following purposes:
- To provide medical care and treatment
- To schedule and confirm appointments
- To communicate with you about your health and our services
- To process payments and insurance claims
- To comply with legal and regulatory requirements
- To improve our website and services
- To send important updates and health reminders (with your consent)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Healthcare Providers: With other healthcare professionals involved in your care
- Insurance Companies: For billing and claims processing
- Legal Requirements: When required by law or court order
- Service Providers: With trusted third-party vendors who assist us (under strict confidentiality agreements)
- Emergency Situations: To prevent serious harm to you or others
4. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is kept confidential and secure. For more details, please see our HIPAA Notice of Privacy Practices.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
- Staff training on privacy and security
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. We do not use cookies to collect personal health information.
7. Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Receive a copy of your health records
- File a complaint if you believe your privacy rights have been violated
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Phone: (786) 525-5664
- Address: Miami, FL
- Office Hours: Monday–Friday, 9:00 AM–5:00 PM
Note: This Privacy Policy is intended to comply with applicable privacy laws, including HIPAA. For specific information about how we protect your health information, please refer to our HIPAA Notice of Privacy Practices.
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